In a recent incident from Gurugram, a simple food delivery turned into a touching moment that’s now being shared widely online. What stood out wasn’t the delivery itself, but the sight of a small girl quietly sitting behind her father on a bike.
The story was shared on LinkedIn by Mayank Agarwal, a CEO based in Gurugram. While speaking with the Swiggy delivery agent on a call, he heard a child’s voice in the background. Curious, he decided to meet him at the gate. That’s when he saw Pankaj, the delivery agent, accompanied by his two-year-old daughter, Tun Tun.
A daily routine built on necessity
Pankaj, who works as a delivery partner for Swiggy, brings his daughter along during his shifts, not out of choice, but because he has no other option. His older son attends evening classes, and with no one else at home to look after the child, the little girl has to accompany him while he works. Her mother passed away during childbirth, leaving Pankaj to manage everything on his own.
The delivery partner’s calm demeanour despite his circumstances left a lasting impression on Agarwal, who noted, “He had no complaints– only a quiet smile.”
“Having a toddler is your problem”
While some customers do notice the child and respond with kindness or empathy, Pankaj shared that not everyone reacts the same way. He’s also faced indifference– and at times, even rude behaviour from others. Recalling the responses he sometimes receives, he told Agarwal, “Sit at home if you can’t manage– having a toddler is your problem.”
Still, despite the lack of support or understanding at times, Pankaj keeps going. He continues working with quiet determination, handling everything with a calm that says a lot about his strength.
Conversations sparked across social media
Agarwal’s post caught a lot of attention. Many people connected with the story and shared their thoughts, highlighting the everyday challenges faced by working-class parents.
One comment read, “This is deeply moving. A little institutional empathy can go a long way in changing lives. I’ve been privy to both sides of this world where delivery partners act extremely unprofessionally and some genuine gems that actually deserve a lot more than what they are entitled to, it’s a hard ship to navigate.”
One user also pointed out the often-overlooked strength of working mothers, highlighting how many women quietly face similar struggles every day, “Women have been doing this for ages without any post dedicated to them... kudos to this man and the millions of women who do this day in and day out without featuring anywhere!”
A third user reflected on the larger issue of dignity for support workers: “I have seen the same with house helps. The sad part is that not everyone treats them with the dignity they deserve. In many ways, they are better than most of us. Governments, and we as a society at large, have failed them.”
Company response awaited
Swiggy has been contacted for a comment regarding this incident. Their response is awaited, and this article will be updated once it is received. For now, Pankaj’s quiet determination and his daughter’s silent presence continue to move through the city, one delivery at a time.
The story was shared on LinkedIn by Mayank Agarwal, a CEO based in Gurugram. While speaking with the Swiggy delivery agent on a call, he heard a child’s voice in the background. Curious, he decided to meet him at the gate. That’s when he saw Pankaj, the delivery agent, accompanied by his two-year-old daughter, Tun Tun.
A daily routine built on necessity
Pankaj, who works as a delivery partner for Swiggy, brings his daughter along during his shifts, not out of choice, but because he has no other option. His older son attends evening classes, and with no one else at home to look after the child, the little girl has to accompany him while he works. Her mother passed away during childbirth, leaving Pankaj to manage everything on his own.
The delivery partner’s calm demeanour despite his circumstances left a lasting impression on Agarwal, who noted, “He had no complaints– only a quiet smile.”
“Having a toddler is your problem”
While some customers do notice the child and respond with kindness or empathy, Pankaj shared that not everyone reacts the same way. He’s also faced indifference– and at times, even rude behaviour from others. Recalling the responses he sometimes receives, he told Agarwal, “Sit at home if you can’t manage– having a toddler is your problem.”
Still, despite the lack of support or understanding at times, Pankaj keeps going. He continues working with quiet determination, handling everything with a calm that says a lot about his strength.
Conversations sparked across social media
Agarwal’s post caught a lot of attention. Many people connected with the story and shared their thoughts, highlighting the everyday challenges faced by working-class parents.
One comment read, “This is deeply moving. A little institutional empathy can go a long way in changing lives. I’ve been privy to both sides of this world where delivery partners act extremely unprofessionally and some genuine gems that actually deserve a lot more than what they are entitled to, it’s a hard ship to navigate.”
One user also pointed out the often-overlooked strength of working mothers, highlighting how many women quietly face similar struggles every day, “Women have been doing this for ages without any post dedicated to them... kudos to this man and the millions of women who do this day in and day out without featuring anywhere!”
A third user reflected on the larger issue of dignity for support workers: “I have seen the same with house helps. The sad part is that not everyone treats them with the dignity they deserve. In many ways, they are better than most of us. Governments, and we as a society at large, have failed them.”
Company response awaited
Swiggy has been contacted for a comment regarding this incident. Their response is awaited, and this article will be updated once it is received. For now, Pankaj’s quiet determination and his daughter’s silent presence continue to move through the city, one delivery at a time.
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