Bengaluru auto overcharging row: Transport Minister slams app-based 'loot', vows permit cancellations for 'daylight robbery'

Karnataka Transport Minister Ramalinga Reddy has directed the Transport Commissioner to take strict action against autorickshaws in Bengaluru, including those operating via mobile apps, for charging passengers more than the government-fixed fares. He called the practice “daylight robbery” in a letter dated June 28.

The minister said that if any autorickshaw driver is found overcharging or cancelling rides when commuters refuse to pay extra, their permit should be cancelled and a police case should be registered immediately.

Citing specific examples, Reddy referred to fare data from June 18. “Rapido Auto App charged Rs 100.89 per km, while Auto O App charged Rs 184.19 for a 4 km ride,” he said, calling this “unforgivable”.

As per government rules, the official meter fare in Karnataka is Rs 30 for the first 1.9 km and Rs 15 for each additional kilometre. However, complaints about overcharging and ride refusals have continued to flood in, the minister added.

Reddy said that although the Transport Department has taken action earlier, tougher and more effective steps are now needed. He also attached commuter-provided screenshots as evidence and asked the department to create a detailed action plan.

“It has been directed to immediately prepare an effective action plan to protect the public and take stern action against auto drivers and owners found guilty,” he said.

Inputs from TOI